Cancelling a subscription
You may cancel Premium from Manage Subscription. Cancellation is set for the end of your current billing period, and Premium access remains available until that date.
Refund requests
Unless required by applicable law, completed subscription charges are generally non-refundable because Premium access is made available immediately. If you experience a billing error, duplicate charge, or material service issue, contact us promptly so we can review the request.
Approved refunds, where applicable, are returned through the original payment method and may take additional time to appear depending on your payment provider.
Owner offers
Complimentary or discounted owner-assigned offers are not cash credits and are not redeemable for cash. An owner may withdraw an offer as described in the application.
Contact
For a billing or refund review, email support@mail.vairlinescheduler.com with the account email, charge date, and a brief description of the issue. Do not send full payment-card details by email.